Online Information Conference

TRACK KEYNOTE: WHAT WE HAVE LEARNED ABOUT SOCIAL BUSINESS DESIGN

The application of social tools and social networking within business is all too often regarded as a purely technical exercise, where simply installing new software can solve business problems. In fact, the really interesting lessons of this new era of social business tools are about the affordances, behaviours and new ways of working that social networking makes possible. This session will look at some of the areas in which key concepts such as information flows, ambient awareness, networked productivity and cheap, easy collaboration are impacting on business processes and business design in various sectors and industries.

Learning points:

1. The basics of network-centric information management
2. How to identify business processes ripe for change
3. How to get started with social business design projects

 

Moderator

• Steve Dale, Consultant, Semantix, UK

Speaker

• Lee Bryant, Co-founder, Headshift