Online Information Seminars

Tuesday 1st December

"Let us never fear to negotiate": hints and tips for dealing with vendors
10:30 - 11:00 - London Room
The presentation will look at all aspects of interaction with suppliers, trying to draw together principles of best practice. The speaker's years of direct experience of managing subscriptions are supplemented by his detailed knowledge of the problems that occur in vendor-customer relations. He has experienced the latter from the perspective of both sides, without being beholden to either, as he has stood between law librarians and legal publishers on numerous occasions, trying to build working relationships beneficial to both parties. Areas that will be covered include: Preparation (records, research, reviews) Communication (who to talk to, how to talk to them, when to talk to them) Meetings (ask questions, negotiate, summarise conclusions) There will be a particular focus on negotiating subscriptions to and licences for electronic databases, as this is probably the area most important to and costly for law librarians. However, the aim is to supply advice in general terms as well as on specifics, and much of the content should be relevant to anyone who has to deal with vendors. Reference will be made to several sources of further advice and assistance.
Unfortunately a paper for this presentation is not yet available.
Speaker David Percik, EU Librarian, Law Society of England & Wales